Shipping & Delivery

Ensuring customer satisfaction is our highest priority. Our goal is to deliver shipments safely and within the specified time frame.

We monitor all packages from dispatch until delivery to ensure timely receipt.

Shipment Processing Time

Orders are processed within 1–3 business days. Shipments and deliveries do not occur on weekends or holidays.

During periods of high order volume, shipments may be delayed by several days. Please allow extra transit time. In case of significant delays, we will notify you via email or phone.

Delivery from the USA to the Czech Republic

We use express services such as FedEx, DHL, DPD, GLS, etc. Typical delivery time is 10–15 days.

For large or heavy items (e.g., Roof Top Tents, Awnings & Components, Drawer Systems, Load Bed Cargo Slides), sea freight forwarding may be used. Delivery time in such cases ranges from 35 to 50 working days.

Shipping Charges

Shipping costs are calculated at checkout and depend on product weight, size, and shipping method.

Costs update automatically with additional items in the cart.

All prices include VAT and applicable customs duties. Customs clearance is handled by our company, ensuring delivery to your address without complications.

Pre-orders

For items not currently in stock or arriving soon, delivery estimates may vary. Please contact our manager for precise delivery timelines.

Shipment Tracking

Once shipped, tracking information and carrier contact details will be sent to you by email.

Shipments can be tracked using the Order ID on our tracking page.